Properly Handling a Venting Session

DSC_0206

Venting is a case by case situation. It can be uncomfortable to hear a client, coworker, candidate or friend go on and on about a problem you cannot fix. Aside from the discomfort, venting is actually a healthy thing to do when need be. Sometimes letting someone talk out their problems or frustrations aloud can lead to a thoughtful solution.

Mark Goulston M.D. gives this series of three effective questions to help coach a person through a venting session:

  1. What are you most frustrated about?
  2. What are you most angry about?
  3. What are you really worried about?

For an in-depth lesson, read Mark Goulston’s full article  How to Listen When Someone is Venting

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s